WELCOME BACK TO THE OPERA

This is your guide to everything you need to know about returning to the theater.

We are thrilled to be welcoming audiences back to the Kravis Center for PBO’s 2022 Season. Palm Beach Opera will continue to monitor and comply with recommended COVID-19 safety measures in conjunction with the Kravis Center for the Performing Arts.

As of Oct. 1, all patrons over 2 are required to wear face masks inside the Kravis Center and all patrons over 5 are required to show proof of vaccination OR a negative PCR test within the past 72 hours.

The Kravis Center’s guidelines may change based on CDC recommendations and county guidance. For more information and before your visit, please read our FAQ below and visit Kravis Center’s Health & Safety Guide for the latest updates.

Frequently Asked Questions

Do I have to wear a mask?

All guests over 2 are required to wear a CDC-approved mask at all times inside the Kravis Center (except when eating or drinking). Based on guidance from health authorities, face coverings must completely cover each person’s nose, mouth, and chin. Neck gaiters, open-chin triangle bandanas, and face coverings containing valves, mesh material, or holes are not acceptable alternatives.

Do I have to provide documentation?

All guests 5 and over are required to present one of the below documentation options (digital or printed):

  • A negative COVID-19 PCR test result taken no more than 72 hours prior to the performance date
  • A negative COVID-19 Antigen test result taken no more than 24 hours prior to the scheduled performance date
  • Proof of full vaccination status presented by a digital or printed vaccination card (this may be a copy). Full vaccination is defined as the completion of the final dose at least 14 days prior to the performance date

Matching photo identification must be presented for guests 18 years and older. Ticket purchasers are responsible for communicating the testing requirements to all members of their party or anyone to whom they have given tickets.

What other safety measures are in place?

The Kravis Center has implemented the below cleaning and sanitizing measures in addition to guest and staff protocols to ensure everyone’s safety and comfort while at the venue:

  • Enhanced cleaning & sanitizing throughout the Center, including all high-touch, high traffic areas
  • Frequent cleaning & disinfecting before & after performances and during intermission
  • Hand-sanitizing stations throughout the space
  • New ION & UV-C technology in all public space air handlers to reduce airborne pathogens
  • Touchless technology for scanning tickets & printing same-day show tickets

I am fully vaccinated or had a recent negative COVID-19 test. Am I still required to wear a mask?

Yes. Face coverings are required for all guests, staff, and volunteers. Based on guidance from health authorities, face coverings must completely cover each person’s nose, mouth, and chin. Neck gaiters, open-chin triangle bandanas, and face coverings containing valves, mesh material, or holes are not acceptable alternatives.

What is the proper documentation of a negative COVID-19 test result?

The documentation of a negative test must meet the three (3) requirements below:

  1. The test result must be a PCR COVID-19 test (sometimes referred to as a molecular test) or an Antigen COVID-19 test (rapid) conducted by a laboratory. At-home tests are not accepted.
  2. The test result must be negative and from a test conducted no more than 72 hours for PCR or no more than 24 hours for Antigen (rapid) of the scheduled performance date.
  3. The test result can be printed or digital (including an email or text message from the test provider displayed on a phone or electronic device), and must clearly reflect the name of the guest, the date of the test, the type of test performed, and the negative test result.

Testing is free, easy, and fast at hundreds of locations throughout Florida. To find a testing site near you, please visit the Test Site Finder.

How are you verifying that documentation is valid?

The Kravis Center staff will be trained to recognize valid documentation, which is one of several layers of health and safety protocols being implemented. A matching photo ID will be required.

What if I feel sick or test positive for COVID-19 prior to the performance?

If within 14 days prior to the performance date, you and/or members of your party have tested positive or have come into contact with anyone diagnosed with COVID-19, or if you are experiencing any of the below flu-like symptoms, we ask that you please stay home and contact our box office at 561.833.7888 or tickets@pbopera.org.

• Fever of 100.4 degrees or higher
• Cough
• Shortness of breath or difficulty breathing
• Sore throat
• New loss of taste or smell
• Other flu-like symptoms

I have another question. How can I find more information?

For more information about our events, please contact info@pbopera.org. For more information regarding your tickets, please contact tickets@pbopera.org.

Need more information?

We’re here to help! Give us a call at 561.833.7888 or send us an email.