For more information about attending a Palm Beach Opera performance, please read the below frequently asked questions. If you need more assistance, please contact our box office at 561.833.7888 or email us at We look forward to seeing you at the opera!

Getting to the opera

Where are the opera performances?
Palm Beach Opera’s mainstage performances take place at the Kravis Center for the Performing Arts, located at 701 Okeechobee Blvd, West Palm Beach, FL 33401.

Where do I park?
The Kravis Center garage offers five levels of free parking to guests, Valet is available at $25 per car and payable with a credit card only. Parking spaces for guests with disabilities are located on the 2nd, 3rd, and 4th floors of the parking garage.

Inside the theater

New Kravis Policy: Tickets Needed to Enter Lobby
If you purchased your tickets directly through PBO and selected will call, per the Kravis Center’s new lobby policy, all patrons must have a ticket to enter the lobby.

If I opted to have my tickets at will-call, where do I pick up my tickets?
If you purchased tickets through Palm Beach Opera and selected will-call as your delivery method, you may head to the outdoor PBO Will-Call window outside at the Kravis Center Dreyfoos Hall entrance. If you have digital tickets, simply display your ticket on your mobile device.

What if I don’t speak the language of the opera?
All of our mainstage opera performances feature English translations projected above the stage so you can understand every word.

What do I wear to the opera?
A night at the opera can be as elegant or relaxed as you want it to be. We encourage you to dress comfortably and be yourself!

Are there food and drinks available at the Kravis Center?
Yes! Food and drinks are available for purchase on the Orchestra and Mezzanine levels at the theater. No outside food or drinks are permitted and food and drinks are not permitted inside the theater.

What if I forgot or lost my tickets?
All purchased tickets may be reprinted and held at PBO will-call at least 24 hours in advance. All tickets may also be re-sent via email. The PBO Box Office is located inside the Kravis Center lobby.

What if I can no longer attend?
All Palm Beach Opera tickets are non-refundable. If you can’t attend an event, we encourage you to share your tickets with a friend or family member who may enjoy the opera on your behalf. Thanks to our new digital tickets, sharing a ticket is as easy as forwarding the email along with the attachment. Ticket exchanges must be made 72 hours prior to opening night of each opera, and are only provided for seats and/or dates within the same event. Tickets may be returned 48 hours prior to the performance for a tax-deductible charitable donation.

Are there any talks or lectures at the theater?
One hour prior to performance time, join us inside the theater for Curtain Warmers, hosted by PBO’s Associate Conductor & Chorus Master Gregory Ritchey. PBO’s free Curtain Warmers offer interesting information about the opera, the composer, and the music before you enjoy the show. For Sunday matinee audiences, PBO offers free Sunday Q&A, a unique chance to hear from PBO artists immediately following their final performance.

Is the theater accessible?
The theater is ADA accessible. Please let the box office know your needs in advance.

Where can I find more information about the venue?
For more details about the Kravis Center, please read the Kravis Center Visitor Guide.

Need more information?

We’re here to help! Give us a call at 561.833.7888 or send us an email.