This position is part of the Patron Engagement Department, is responsible for managing internal and external communications, and works closely with the Director of Communications.
The Communications team sets the benchmark for excellence in traditional, social media, and digital marketing methodology. The Communications Manager plays an integral role on the team by developing, implementing, and executing strategic marketing plans in order to increase visibility in the community, attract new patrons, and further engage current patrons.
Essential Duties and Responsibilities:
- Create, implement, and maintain social media and digital communication activities.
- Create press releases and pitches to local, regional, national, and industry media.
- Manage Palm Beach Opera’s young professionals group: PBO Young Friends.
- Provide website content management.
- Collaborate with staff members, graphic designers, printers, and other vendors to create marketing materials including articles, presentations, brochures, press releases, newsletters, event announcements, etc.
- Project management for all program books and other print projects as assigned.
- Manage the communications budget and facilitate the filing and payment of invoices.
- Attend community and industry meetings and trade shows.
- Maintain communications and advertising calendars.
- Assist in organizational brand management.
- Create multimedia content such as videos, photo slideshows, podcasts, etc.
- Attendance at Palm Beach Opera events as assigned.
- Other duties as assigned.
Priority Deliverables and KPIs:
The Communications team works with all staff members with a deliverable-minded strategy that results in:
- Ticket sales
- Media coverage
- Social media engagement
- Community connections and buzz
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
New Hire Qualifications
Personality: Creative, enthusiastic, and organized with the ability to work independently and efficiently in a highly detail-oriented manner. A confident communicator and presenter comfortable speaking to others in networking and presentation settings. A problem solver who facilitates project completion. The ability to multi-task and take ownership of projects and initiatives.
Work Samples: Each candidate is required to submit relevant work samples including (but not limited to) writing samples such as press releases and descriptive copy, social media samples such as posts and campaign metrics, and/or multimedia content such as photos or videos.
Education and Knowledge: Bachelor’s or Associate’s degree in business, marketing, or equivalent experience. Minimum 3 years professional experience in marketing and PR. Up-to-date knowledge of new technology and social media platforms and tactical social media management. Knowledge or previous experience with nonprofit organizations or the performing arts.
Equipment Operation: Must have a high level of computer proficiency in standard business software including Microsoft Office applications (Outlook, Word, PowerPoint, and Excel). Knowledge of email marketing applications (Constant Contact, iContact, etc.), website analytics (Google Analytics or similar), social media analytics (Chartbeat, Sprout Social, Crazy Egg, etc.), social media platforms (Facebook, Twitter, YouTube, etc.), website content management systems (WordPress, Joomla, etc.), and ticketing or CRM applications (ChoiceCRM, Tessitura, Salesforce, etc.) a plus.
Physical Requirements: Reliable transportation required. Flexible schedule that will require working some nights and weekends during season.
The salary range for this position is $35,000 to $40,000 annually, depending on qualifications.
Please forward your cover letter, résumé, and work samples in pdf format to: firstname.lastname@example.org
Palm Beach Opera is an Equal Opportunity Employer and does not discriminate based on race, color, national origin, religion, ancestry, sex, age, familial status, marital status, sexual orientation, gender identity and expression, disability or genetic information.
Palm Beach Opera offers internships for students interested in a career in a non-profit arts organization. Interns will be exposed to many facets of the administrative office responsible for the operation of the organization and will develop an understanding of how the non-profit arts world operates.
Internships are available in the following areas: Development/Fundraising, Administration, Finance, Marketing/Public Relations and Special Events.
Interns must demonstrate strong computer, written and oral communication, and organization skills; the ability to perform multiple tasks with attention to detail. They must maintain a professional manner including attitude and attire and be able to interface successfully with a variety of personalities.
Internships are unpaid and require a minimum of 20 hours a week (scheduling is flexible) during regular office hours (9:00am to 5:00pm). Intern may also be asked to attend evening events and/or weekend performances. Palm Beach Opera’s office is located in West Palm Beach, Florida and does not provide housing, transportation, or relocation costs. Assignments will be based on the interest and qualifications of the intern and the needs of each individual department.
Interested applicants should send a cover letter and resume to PBOHR@pbopera.org
Palm Beach Opera is an equal opportunity employer.
We are now expanding the talent pool of supernumeraries for our 2016 Season. Whether an expert or a novice, all are welcome! Each production has a limited number of supernumerary roles (or extras). These people perform as guards, sailors, townsfolk, matadors, clergy, etc. according to the needs of the production.
We are looking for enthusiastic and dependable people of all ages and types. As a member of our silent but critically important supernumerary cast, you’ll receive a stipend, get tickets to dress rehearsals, meet new people, and have lots of fun! To be considered and added to our active list, call Scott Guzielek at email@example.com.
Palm Beach Opera offers exciting volunteer opportunities to both students and adults. Volunteers provide vital support by assisting various departments with mailings, customer service, attending opera functions and so much more. If you are interested in becoming a Palm Beach Opera volunteer please contact us at 561.833.7888 or email firstname.lastname@example.org.
If you would like to be considered for a position at Palm Beach Opera, please submit a cover letter and resume specifying area of interest to PBOHR@pbopera.org.